Starter
$29USD
/month
- 1,500 customer messages a month
- 1 website
- 14-day free trial
- Answers 24/7 from your own info
- "Owner will confirm" handoff by email
- Spam, abuse and prompt-trick filtering
- Cancel anytime
Home Compare AI chat vs contact form
Comparison
Contact form or AI chat? Why not answer right away?
A contact form collects a message and waits for you. For a customer who just wants to know if you're open on Sunday, that wait can mean they try somewhere else. AI chat answers routine questions instantly and still collects the inquiries that need you.
Plans from $29/month (USD) · 14-day free trial · cancel anytime
Side by side
| Contact form | AI chat (ChatBouncer) | |
|---|---|---|
| Answers questions | No, it collects them | Yes, instantly from your info |
| Customer waits | Until you reply | Not for routine questions |
| Collects leads | Yes | Yes, with the question and contact details |
| Works after hours | Collects messages only | Answers and collects |
| Spam | Often lands in your inbox | Bounced before it reaches you |
| Setup | Built into most websites | One line of code |
Keep the form, add the answers
You don't have to remove your contact form. Many customers prefer to ask a quick question and get an answer straight away, and that's what a chat box adds. ChatBouncer answers from your own info and emails you anything it can't answer, just like a form would, but with the question already clarified.
Less inbox noise
Contact forms attract spam. ChatBouncer bounces spam, abuse and off-topic messages, and limits messages per visitor and per IP address, so what reaches your inbox comes from real customers.
Simple plans. Prices in US dollars.
Every plan starts with a 14-day free trial. Cancel before it ends and you won't be charged. Compare plans in detail.
Most popular
Pro
$59USD
/month
- 5,000 customer messages a month, shared
- Up to 3 websites
- 14-day free trial
- Everything in Starter
- Priority email support
- Cancel anytime
Business
$119USD
/month
- 15,000 customer messages a month, shared
- Up to 10 websites
- 14-day free trial
- Everything in Starter
- Priority email support
- Cancel anytime
Questions
Should I replace my contact form with a chatbot?
You don't have to. Many websites keep both. The chat box answers instantly and the form stays available for people who prefer it.
Does ChatBouncer collect leads like a form?
Yes. When it can't answer, it takes the customer's contact details and emails you their question.
Is it hard to install?
No. One line of code or the WordPress plugin. The install guides cover every major website builder.
Is there a free trial?
Yes, 14 days on every plan.
Something else? Email [email protected]. A real person answers.
Keep exploring
Hire the bouncer.
Answers your customers all night. Plans from $29 a month (USD), 14-day free trial.