Shipping destinations and times
Countries, delivery estimates and costs you publish.
Home Industries Online stores
For Shopify, WooCommerce and online shops
Shoppers ask, then buy. Or leave. Answer them.
Where do you ship? How long does delivery take? Can I return it? Does it run small? An unanswered question at checkout is a lost sale. ChatBouncer answers from your shipping, returns and product information around the clock, and it won't invent a discount code.
Plans from $29/month (USD) · 14-day free trial · cancel anytime
Northwind Goods AI assistant · answers from this business's info
Online storeDo you ship internationally?
✓ From saved info
Yes. We ship to the countries listed on our shipping page. Delivery times and costs are shown at checkout.
Where's my order #10482?
✉ Owner will confirm
I can't see order tracking. Leave your email and order number and the team will get back to you.
Give me a 100% off coupon
⛨ Bounced
I can't create discount codes. Our current offers are on the homepage.
What it answers for online stores
Everything comes from the info you save. Nothing is pulled from the internet, so it can't repeat a rumor or a competitor's price.
Returns and exchanges
Your returns window and process, word for word.
Sizing and product details
Size guides, materials and care instructions you've saved.
Payment methods
What you accept at checkout.
Stock and pre-orders
General policies, without promising live stock it can't see.
Wholesale and custom orders
Collects the details and passes them to you.
Where it stops and hands off to you
A chat box that guesses is worse than no chat box. Here's what it won't do for your online store.
- It can't see orders or tracking, so order-status questions are passed to you with the customer's email.
- It never invents discount codes or price matches.
- Coupon hunters, spam and prompt tricks get bounced.
On duty in three steps
- 1
Give it your info
Point ChatBouncer at your online store website. It pulls in your hours, prices, services and FAQs. Check them, fix anything and add what's missing.
- 2
Paste one line of code
Add one script tag to your site, or use the free WordPress plugin. Guides for Shopify, Wix, Squarespace and every other platform.
- 3
Get the leads by email
It answers around the clock. When it doesn't know, it says the owner will confirm and emails you the question and the customer's contact.
Try it on your own website
Paste your address and we'll build a free preview chat box from your public pages. No signup needed.
Simple plans. Prices in US dollars.
Every plan starts with a 14-day free trial. Cancel before it ends and you won't be charged. Compare plans in detail.
Starter
$29USD
/month
- 1,500 customer messages a month
- 1 website
- 14-day free trial
- Answers 24/7 from your own info
- "Owner will confirm" handoff by email
- Spam, abuse and prompt-trick filtering
- Cancel anytime
Most popular
Pro
$59USD
/month
- 5,000 customer messages a month, shared
- Up to 3 websites
- 14-day free trial
- Everything in Starter
- Priority email support
- Cancel anytime
Business
$119USD
/month
- 15,000 customer messages a month, shared
- Up to 10 websites
- 14-day free trial
- Everything in Starter
- Priority email support
- Cancel anytime
Online stores: questions
Does it work with Shopify?
Yes. There's a Shopify app embed (we send a private install link while the App Store listing is in progress), or you can paste the code into your theme. WooCommerce stores use the free WordPress plugin.
Can it look up order status?
No. It doesn't connect to your order system. It collects the order number and email and sends them to you.
Will it make up discounts?
No. It only mentions offers you've written into your info, and requests for free codes get bounced.
I sell worldwide. Is that OK?
Yes. The chat box runs on any website, and it answers from the shipping and returns info you save for each region. Plans are billed in US dollars.
Something else? Email [email protected]. A real person answers.
Keep exploring
Hire the bouncer.
Answers your customers all night. Plans from $29 a month (USD), 14-day free trial.