Industry guide
AI chatbot for real estate websites: what to save, what to ask, what to avoid
Visitors to real estate agents and brokerages' websites ask the same questions again and again, often after hours. ChatBouncer, a ZynVoss product, answers those questions 24/7 using only the info you saved. When the answer isn't in your info, it says the owner will confirm and emails you the question and the visitor's contact details.
By Chris Gilliland · · For any business of any size · Plans from $29/month (USD)
Why a chat box helps
Visitors to real estate agents and brokerages' websites ask the same questions again and again, often after hours. ChatBouncer, a ZynVoss product, answers those questions 24/7 using only the info you saved. When the answer isn't in your info, it says the owner will confirm and emails you the question and the visitor's contact details.
What visitors ask
- What areas do you cover?
- Do you work with buyers, sellers or both?
- How do I schedule a showing?
- What does it cost to sell with you?
- Do you handle rentals?
What to save in the bot
The bot can only answer from what you give it. Write these in plain words, and update them when they change.
- Areas and neighborhoods you cover
- Whether you work with buyers, sellers, renters or all three
- How showings and first meetings work
- Your commission or fee policy, if you publish it
- Office hours and how to reach you
Sensible lead questions
When a question needs you, ChatBouncer emails you the visitor's question and contact details. When you reply or take over a chat, these questions help you follow up. You decide who to call back.
- Are you buying, selling or renting?
- What area are you interested in?
- What is your timeline?
- What is the best phone number or email to reach you?
What the bot should never answer
Leave these out of your saved info, so the bot says the owner will confirm and sends them to you instead.
- What a home is worth
- Whether a listing is still available, unless you keep that saved and current
- Mortgage, legal or tax advice
- Promises about price or how fast a home will sell
Getting started
Install ChatBouncer with one script tag or the free WordPress plugin. Plans start at $29 a month in US dollars, with a 14-day free trial on every plan (see pricing).
Questions
What will ChatBouncer answer on my real estate website?
Only what is in the info you saved, such as your hours, services, prices and policies. If it doesn't know, it says the owner will confirm and emails you the question.
Will it make up an answer?
No. It answers only from your saved info. When something isn't there, it hands the question to you by email.
Can I jump into a chat?
Yes. You can take over any chat, and the AI pauses while you talk to the visitor.
What does it cost?
Plans start at $29 a month in US dollars, and every plan starts with a 14-day free trial (pricing).
Does it stop spam?
Yes. It bounces spam, abuse and prompt tricks, and it has message limits per visitor, per IP address and per business.
Something else? Email [email protected]. A real person answers.