Industry guide
AI chatbot for roofing websites: what to save, what to ask, what to avoid
Visitors to roofers' websites ask the same questions again and again, often after hours. ChatBouncer, a ZynVoss product, answers those questions 24/7 using only the info you saved. When the answer isn't in your info, it says the owner will confirm and emails you the question and the visitor's contact details.
By Chris Gilliland · · For any business of any size · Plans from $29/month (USD)
Why a chat box helps
Visitors to roofers' websites ask the same questions again and again, often after hours. ChatBouncer, a ZynVoss product, answers those questions 24/7 using only the info you saved. When the answer isn't in your info, it says the owner will confirm and emails you the question and the visitor's contact details.
What visitors ask
- Do you give free inspections or estimates?
- Do you work with insurance claims?
- What roofing materials do you install?
- Do you serve my area?
- Do you offer a warranty?
What to save in the bot
The bot can only answer from what you give it. Write these in plain words, and update them when they change.
- Your service area
- Roof types and materials you work with
- How estimates and inspections work
- Your warranty terms, in your own words
- What you do and don't do on insurance claims
- Financing options you offer
Sensible lead questions
When a question needs you, ChatBouncer emails you the visitor's question and contact details. When you reply or take over a chat, these questions help you follow up. You decide who to call back.
- What is the property address or ZIP code?
- Is it a repair, a full replacement or storm damage?
- Is it a home or a commercial building?
- Is it leaking now?
- What is the best way and time to reach you?
What the bot should never answer
Leave these out of your saved info, so the bot says the owner will confirm and sends them to you instead.
- Saying whether insurance will cover a claim
- Quoting a price for a roof it hasn't seen
- Promising a start date
- Advice on climbing onto or patching a roof
Getting started
Install ChatBouncer with one script tag or the free WordPress plugin. Plans start at $29 a month in US dollars, with a 14-day free trial on every plan (see pricing).
Questions
What will ChatBouncer answer on my roofing website?
Only what is in the info you saved, such as your hours, services, prices and policies. If it doesn't know, it says the owner will confirm and emails you the question.
Will it make up an answer?
No. It answers only from your saved info. When something isn't there, it hands the question to you by email.
Can I jump into a chat?
Yes. You can take over any chat, and the AI pauses while you talk to the visitor.
What does it cost?
Plans start at $29 a month in US dollars, and every plan starts with a 14-day free trial (pricing).
Does it stop spam?
Yes. It bounces spam, abuse and prompt tricks, and it has message limits per visitor, per IP address and per business.
Something else? Email [email protected]. A real person answers.