Comparison
ChatBouncer vs LiveChat
LiveChat now sells new trials as Text plans, priced per user with a set number of AI resolutions each month. ChatBouncer charges a flat price per plan, from $29 a month, with AI answers included up to your monthly messages. ChatBouncer answers only from your saved info and says the owner will confirm when it isn't sure.
By Chris Gilliland · · For any business of any size · Plans from $29/month (USD)
The short answer
LiveChat now sells new trials as Text plans, priced per user with a set number of AI resolutions each month. ChatBouncer charges a flat price per plan, from $29 a month, with AI answers included up to your monthly messages. ChatBouncer answers only from your saved info and says the owner will confirm when it isn't sure.
LiveChat vs ChatBouncer at a glance (checked Oct 19, 2026)
| Fact | LiveChat | ChatBouncer |
|---|---|---|
| Price | New trials now get "Text" plans: Essential $19 per user/mo billed annually or $25 monthly; Growth $79 annually or $99 monthly; Enterprise custom (source) | Starter $29/mo, Pro $59/mo, Business $119/mo (USD) (source) |
| Billing basis | Per user per month (source) | Flat monthly price per plan, by number of websites and monthly customer messages (1,500 / 5,000 shared / 15,000 shared) (source) |
| Free plan | Not published (source) | No free plan (source) |
| Free trial | 14 days on Essential and Growth, no credit card (source) | 14-day free trial on every plan (source) |
| AI included or add-on | AI Agent included: 10 AI resolutions a month on Essential, 200 on Growth; extra packs of 50 for $49.50 (source) | AI answers included on every plan (source) |
| White label | White-label widget on Enterprise only; price is custom (not published) (source) | Included on Business ($119/mo); hides "Powered by ChatBouncer" (source) |
| Integrations | Code snippet or plugins for WordPress, Shopify and Webflow; website, WhatsApp, Messenger, SMS (Twilio) and email channels (source) | Slack and Zapier on Pro and Business; one-line install or free WordPress plugin (source) |
How the pricing works
LiveChat bills this way: Per user per month. Prices: New trials now get "Text" plans: Essential $19 per user/mo billed annually or $25 monthly; Growth $79 annually or $99 monthly; Enterprise custom (LiveChat pricing, checked Oct 19, 2026).
ChatBouncer has three plans in US dollars. Starter is $29 a month for 1 website and 1,500 customer messages. Pro is $59 for up to 3 websites, 5,000 shared messages, Slack and Zapier, up to 15 PDF or Word docs and 3 seats. Business is $119 for up to 10 websites, 15,000 shared messages, up to 50 docs, 10 seats and white label (ChatBouncer pricing, checked Oct 19, 2026).
How the AI answers
LiveChat: AI Agent included: 10 AI resolutions a month on Essential, 200 on Growth; extra packs of 50 for $49.50 (source, checked Oct 19, 2026).
ChatBouncer answers only from the hours, prices, services and FAQs you saved. When the answer isn't there, it says the owner will confirm and emails you the question and the customer's contact details instead of guessing. You can jump into any chat and the AI pauses. It also bounces spam, abuse and prompt tricks, with message limits per visitor, per IP address and per business.
Setup and integrations
LiveChat: Code snippet or plugins for WordPress, Shopify and Webflow; website, WhatsApp, Messenger, SMS (Twilio) and email channels (source, checked Oct 19, 2026).
ChatBouncer installs with one script tag or the free WordPress plugin, and Pro and Business plans connect to Slack and Zapier. It does not connect to any CRM, and it does not do texting.
Who should pick which
- Pick LiveChat if you have people answering chats live and want an inbox, ticketing and channels like WhatsApp in one place.
- Pick ChatBouncer if you want a flat monthly price, AI answers that come only from the info you saved, an email to you when it doesn't know, spam and prompt-trick filtering, and a one-line install or WordPress plugin.
About this comparison
We make ChatBouncer, a ZynVoss product. We checked every LiveChat fact on LiveChat's own pricing page on Oct 19, 2026. Prices and plans change, so check their page before you buy. Where LiveChat didn't publish a fact, we wrote "not published" instead of guessing.
Sources
- LiveChat pricing page, checked Oct 19, 2026
- ChatBouncer pricing page, checked Oct 19, 2026
Questions
How much does LiveChat cost compared with ChatBouncer?
LiveChat: New trials now get "Text" plans: Essential $19 per user/mo billed annually or $25 monthly; Growth $79 annually or $99 monthly; Enterprise custom (source: LiveChat pricing, checked Oct 19, 2026). ChatBouncer: Starter $29, Pro $59 and Business $119 a month in US dollars (ChatBouncer pricing, checked Oct 19, 2026).
Does LiveChat have a free plan or a free trial?
Is AI included with LiveChat?
Can I remove the branding?
What happens when ChatBouncer doesn't know an answer?
It says the owner will confirm and emails you the customer's question and contact details. You can also take over a chat yourself, and the AI pauses while you talk (source).
Who makes this comparison?
We make ChatBouncer, a ZynVoss product, so we are not neutral. Every LiveChat fact here comes from LiveChat's own pricing page, linked and dated Oct 19, 2026. If LiveChat didn't publish something, we say "not published".
Something else? Email [email protected]. A real person answers.