Comparison
ChatBouncer vs Tidio
Tidio and ChatBouncer both put an AI chat box on your website, but they bill differently. Tidio bills by billable conversations and sells its Lyro AI Agent as an add-on, while ChatBouncer has three flat plans from $29 a month with AI answers included. ChatBouncer answers only from the info you saved and emails you when it doesn't know.
By Chris Gilliland · · For any business of any size · Plans from $29/month (USD)
The short answer
Tidio and ChatBouncer both put an AI chat box on your website, but they bill differently. Tidio bills by billable conversations and sells its Lyro AI Agent as an add-on, while ChatBouncer has three flat plans from $29 a month with AI answers included. ChatBouncer answers only from the info you saved and emails you when it doesn't know.
Tidio vs ChatBouncer at a glance (checked Oct 19, 2026)
| Fact | Tidio | ChatBouncer |
|---|---|---|
| Price | Starter shown at $24.17/mo for 100 billable conversations, with a "2 months free" offer on the page; the monthly-billing price was not shown in the page text we checked (source) | Starter $29/mo, Pro $59/mo, Business $119/mo (USD) (source) |
| Billing basis | Billable conversations: a conversation counts once a human agent replies; Lyro AI Agent conversations are counted separately (source) | Flat monthly price per plan, by number of websites and monthly customer messages (1,500 / 5,000 shared / 15,000 shared) (source) |
| Free plan | Yes, accounts drop to the Free plan when the trial ends (source) | No free plan (source) |
| Free trial | 7 days, no credit card (source) | 14-day free trial on every plan (source) |
| AI included or add-on | Lyro AI Agent is an add-on that "starts at" $32.50; every account starts with 50 Lyro conversations (source) | AI answers included on every plan (source) |
| White label | Not published (source) | Included on Business ($119/mo); hides "Powered by ChatBouncer" (source) |
| Integrations | Not published on the pricing page (it mentions live chat, email and social channels) (source) | Slack and Zapier on Pro and Business; one-line install or free WordPress plugin (source) |
How the pricing works
Tidio bills this way: Billable conversations: a conversation counts once a human agent replies; Lyro AI Agent conversations are counted separately. Prices: Starter shown at $24.17/mo for 100 billable conversations, with a "2 months free" offer on the page; the monthly-billing price was not shown in the page text we checked (Tidio pricing, checked Oct 19, 2026).
ChatBouncer has three plans in US dollars. Starter is $29 a month for 1 website and 1,500 customer messages. Pro is $59 for up to 3 websites, 5,000 shared messages, Slack and Zapier, up to 15 PDF or Word docs and 3 seats. Business is $119 for up to 10 websites, 15,000 shared messages, up to 50 docs, 10 seats and white label (ChatBouncer pricing, checked Oct 19, 2026).
How the AI answers
Tidio: Lyro AI Agent is an add-on that "starts at" $32.50; every account starts with 50 Lyro conversations (source, checked Oct 19, 2026).
ChatBouncer answers only from the hours, prices, services and FAQs you saved. When the answer isn't there, it says the owner will confirm and emails you the question and the customer's contact details instead of guessing. You can jump into any chat and the AI pauses. It also bounces spam, abuse and prompt tricks, with message limits per visitor, per IP address and per business.
Setup and integrations
Tidio: Not published on the pricing page (it mentions live chat, email and social channels) (source, checked Oct 19, 2026).
ChatBouncer installs with one script tag or the free WordPress plugin, and Pro and Business plans connect to Slack and Zapier. It does not connect to any CRM, and it does not do texting.
Who should pick which
- Pick Tidio if you want a free plan to start, or you want flow builders and a ticketing inbox in one tool.
- Pick ChatBouncer if you want a flat monthly price, AI answers that come only from the info you saved, an email to you when it doesn't know, spam and prompt-trick filtering, and a one-line install or WordPress plugin.
About this comparison
We make ChatBouncer, a ZynVoss product. We checked every Tidio fact on Tidio's own pricing page on Oct 19, 2026. Prices and plans change, so check their page before you buy. Where Tidio didn't publish a fact, we wrote "not published" instead of guessing.
Sources
- Tidio pricing page, checked Oct 19, 2026
- ChatBouncer pricing page, checked Oct 19, 2026
Questions
How much does Tidio cost compared with ChatBouncer?
Tidio: Starter shown at $24.17/mo for 100 billable conversations, with a "2 months free" offer on the page; the monthly-billing price was not shown in the page text we checked (source: Tidio pricing, checked Oct 19, 2026). ChatBouncer: Starter $29, Pro $59 and Business $119 a month in US dollars (ChatBouncer pricing, checked Oct 19, 2026).
Does Tidio have a free plan or a free trial?
Is AI included with Tidio?
Can I remove the branding?
What happens when ChatBouncer doesn't know an answer?
It says the owner will confirm and emails you the customer's question and contact details. You can also take over a chat yourself, and the AI pauses while you talk (source).
Who makes this comparison?
We make ChatBouncer, a ZynVoss product, so we are not neutral. Every Tidio fact here comes from Tidio's own pricing page, linked and dated Oct 19, 2026. If Tidio didn't publish something, we say "not published".
Something else? Email [email protected]. A real person answers.