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Install WooCommerce

Add ChatBouncer to WooCommerce

WooCommerce runs on WordPress, so you use the ChatBouncer WordPress plugin. It adds the chat box to every page of your store.

1 Set up your assistant

  1. Create your ChatBouncer account (14-day free trial) or log in, and set up your assistant.

2 Install the ChatBouncer plugin

  1. Download the plugin (.zip) Don't unzip it.
  2. In your WordPress admin, go to Plugins > Add New and click Upload Plugin at the top.
  3. Choose the chatbouncer-wordpress.zip file, click Install Now, then Activate.

3 Connect your account

  1. Go to Settings > ChatBouncer.
  2. Click Connect your account. Log in, pick the location, and the chat turns on. You don't copy a key.
  3. Already have the code? Paste it in the box under the button and click Save changes.

Using a caching plugin? Clear its cache after saving so visitors get the new page.

4 Check it and go live

  1. Open your store in a new tab. The chat button shows in the bottom corner.
  2. Back in your ChatBouncer dashboard, press Go live so your assistant starts answering visitors.

Don't see the button? Check the address bar matches one of the addresses under Your website domains. Still stuck? Email [email protected] and we'll help.

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