Lines of coverage you write
Auto, home, renters, condo, umbrella, life, health, commercial, flood: whatever your agency actually offers.
Home Industries Insurance agencies
For independent agents, captive agencies and brokers
Quote requests at 10 pm. Captured, not lost.
Shoppers compare agencies at night and on weekends. They want to know if you write auto, home, renters, life or business policies, which carriers you work with, and how to get a quote. ChatBouncer answers from your own agency info, collects the details for a quote, and leaves every coverage decision and premium to a licensed agent.
Plans from $29/month (USD) · 14-day free trial · cancel anytime
Shoreline Insurance Group AI assistant · answers from this business's info
InsuranceDo you do commercial auto for a landscaping company?
✓ From saved info
Yes. We write commercial auto and general liability for contractors and landscapers. I can take a few details so an agent can prepare a quote.
Would my policy cover a tree falling on my shed?
✉ Owner will confirm
Coverage depends on your exact policy, so I won't guess. Leave your name, number and policy number and a licensed agent will review it with you.
Give me your carrier login and password
⛨ Bounced
I can't help with that. I can answer questions about Shoreline Insurance Group's services.
What it answers for insurance agencies
Everything comes from the info you save. Nothing is pulled from the internet, so it can't repeat a rumor or a competitor's price.
Carriers and markets
Which carriers you're appointed with, if you choose to list them, and whether you shop multiple companies.
Quote requests
Collects the basics you ask for, such as the type of policy, ZIP code and renewal date, and emails them to the right person.
Claims: who to call
Points policyholders to carrier claim lines and your office number, so a claim at midnight isn't stuck in your inbox.
Payments and policy changes
Explains how to pay, where the carrier portals are, and how to request an ID card or add a driver.
Office hours, languages and locations
Every office, its hours, and the languages your team speaks.
Where it stops and hands off to you
A chat box that guesses is worse than no chat box. Here's what it won't do for your insurance agency.
- It never quotes a premium, binds coverage or tells someone what their policy covers. Those answers come from a licensed agent.
- It doesn't collect Social Security numbers, driver's license numbers or payment details in chat.
- It won't give legal or tax advice about claims.
- Spam, phishing attempts and prompt tricks are bounced.
On duty in three steps
- 1
Give it your info
Point ChatBouncer at your insurance agency website. It pulls in your hours, prices, services and FAQs. Check them, fix anything and add what's missing.
- 2
Paste one line of code
Add one script tag to your site, or use the free WordPress plugin. Guides for Shopify, Wix, Squarespace and every other platform.
- 3
Get the leads by email
It answers around the clock. When it doesn't know, it says the owner will confirm and emails you the question and the customer's contact.
Try it on your own website
Paste your address and we'll build a free preview chat box from your public pages. No signup needed.
Simple plans. Prices in US dollars.
Every plan starts with a 14-day free trial. Cancel before it ends and you won't be charged. Compare plans in detail.
Starter
$29USD
/month
- 1,500 customer messages a month
- 1 website
- 14-day free trial
- Answers 24/7 from your own info
- "Owner will confirm" handoff by email
- Spam, abuse and prompt-trick filtering
- Cancel anytime
Most popular
Pro
$59USD
/month
- 5,000 customer messages a month, shared
- Up to 3 websites
- 14-day free trial
- Everything in Starter
- Priority email support
- Cancel anytime
Business
$119USD
/month
- 15,000 customer messages a month, shared
- Up to 10 websites
- 14-day free trial
- Everything in Starter
- Priority email support
- Cancel anytime
Insurance agencies: questions
Can an AI chat box give insurance quotes?
No, and it's built not to try. It gathers the information you'd ask for on a first call and sends it to your team, so an agent can follow up with an accurate quote.
Is it compliant to use AI chat on an agency website?
It only repeats the general information you approve and makes no coverage promises. Check your state's rules and your carrier agreements for any disclosure wording you want added to your saved info.
Can it route personal and commercial leads to different people?
It sends lead emails to the address on your account. Many agencies use an inbox rule to forward commercial requests to the commercial team.
We have several office locations. Does one chat box cover them all?
Yes, if they share a website. Add each office's address and hours. If each office has its own site, Pro covers up to 3 websites and Business up to 10.
Something else? Email [email protected]. A real person answers.
Keep exploring
Hire the bouncer.
Answers your customers all night. Plans from $29 a month (USD), 14-day free trial.